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3PL services may be the last segment in the supply chain, but it has a major impact on how customers perceive the company and their products. Think about it — the fulfillment packer is the last person to touch the product(s) before your customer receives their package. Delivering the right product, to the right person, at the right time is crucial to success
We make things happen !!!
As a privately held company, Maximo integrated Services are not subject to shareholder requirements and quarter-by-quarter market results. This affords us the ability to both believe in and create lifetime relationships. We choose to invest in our people, our processes, and our clients.
our clients and employees will speak about our services in a different way. According to them we simply ‘make it happen’, we ‘get the job done’ and we ‘make the impossible, possible’.
To promote teamwork & create a work environment encouraging the workforce to continuously strive for quality & excellence, providing high-quality service to customers under one roof.
Our aim is to act as an indispensable partner to our clients by helping them build and maximize sustainable competitive advantages. We do this by helping them get their products to market quickly, efficiently, and safely.
We have a simple approach to business and call it our Focus Plan for customer service excellence:
Maximo integrated Services place you, our client, at the heart of every working day - and our staff is duty-bound to deal with your inquiries and requests immediately; without exception. This ‘client requests first’ policy is the cornerstone of our service ethos, and every staff member knows that they will never be distracted from addressing a client request by any other day-to-day responsibility.
Their primary responsibility is to satisfy your needs as quickly as they possibly can . We train all our employees to take full responsibility for seeing any customer request through to its conclusion – thinking on their feet, taking a proactive approach and always, always, going the extra mile.
Staff training is one thing, but choosing the right individuals in the first place is what makes the difference. Maximo integrated Services pride ourselves on selecting staff who are honest, courteous and kind – something that’s already intrinsic to their personalities and their own integrity. Our staff all have a passion for excellence and they are committed to ongoing self-development. We always encourage them to be open, honest and respectful, and to work in the best interests of the company and its clients, not themselves.
Maximo integrated Services train our staff to understand accountability and commitment, to be constructive, self-motivated and positive. Maximo integrated Services also expect them to take personal responsibility for dealing with your requests or concerns, and to follow these through to a resolution as a matter of personal pride. Exceeding your expectations and keeping you updated every step of the way.
Maximo integrated Services can tell you nothing ever goes wrong, but you know that’s not true. Stuff happens, and when it does you need a logistics partner that will tell you how it is, and then tell you how they're going to fix it; and that’s us. We specialize in expecting the unexpected - and in finding an answer. Fast!
Our ‘can do’ attitude and our attention to detail makes the impossible, possible – and whatever the circumstances, you know that our commitment to getting the job done will be as dedicated as your own. You can trust us to inform you if something isn’t going quite as planned - and to come up with a solution to get things back on track as swiftly as possible.